Terms of Use

Digital Beans provides website design, website development, SEO, digital marketing, branding, automation, analytics, website support and related digital services.

Information on this website is general in nature and may change at any time without notice.

You agree to use this website only for lawful purposes.

You must not:

• use the website in a way that breaches any law or regulation;
• interfere with the operation, security or performance of the website;
• attempt to gain unauthorised access to any system, account or data;
• copy, scrape, reproduce or misuse website content without permission;
• submit false, misleading, offensive, harmful or unlawful information;
• upload malware, spam, harmful code or malicious content;
• use the website in a way that may damage the reputation or operations of Digital Beans.

We may restrict or block access to the website if we believe these terms have been breached.

The content on this website is provided for general information and promotional purposes only.

While we aim to keep information accurate and up to date, we do not guarantee that all content is complete, current, error-free or suitable for your specific circumstances.

You should not rely solely on website content when making business, technical, financial, legal or marketing decisions.

Any quote, estimate, proposal, timeline or recommendation provided by Digital Beans is based on the information available at the time.

Unless otherwise stated in writing:

• quotes are not binding until accepted by both parties;
• project scope is limited to the items specifically listed in the proposal or agreement;
• additional work, revisions, integrations, content changes or technical requirements may incur additional fees;
• timelines depend on client feedback, content delivery, approvals, third-party platforms and project complexity;
• urgent work may attract additional charges.

If you engage Digital Beans for services, you agree to provide:

• accurate project information;
• timely feedback and approvals;
• website content, images, branding, access credentials and business information required to complete the project;
• legal rights to any content, images, logos, trademarks or materials supplied to us;
• cooperation with testing, review and launch processes.

Delays in providing information, content, access or approvals may affect delivery timelines.

Payment terms will be set out in the relevant quote, proposal, invoice or agreement.

Unless otherwise agreed in writing:

• deposits may be required before work begins;
• invoices must be paid by the due date stated on the invoice;
• work may be paused if invoices are overdue;
• final files, website launch, migration, transfer or handover may be delayed until outstanding amounts are paid;
• third-party costs such as domains, hosting, plugins, subscriptions, paid tools, stock assets, advertising spend or software licences are the client's responsibility unless expressly included.

Refunds, cancellations and project termination will depend on the stage of work completed and the terms of the accepted quote or agreement.

Because digital services often involve strategy, planning, design, development, setup, consultation and custom work, fees may not be refundable once work has commenced.

This does not limit any rights you may have under Australian Consumer Law.

Project revisions are limited to the number and type included in the relevant proposal or agreement.

Additional revisions, major design changes, changes after approval, rework caused by changed instructions, or work outside the agreed scope may be charged separately.

Once a design, page, feature or project stage is approved, further changes may be treated as additional work.

Unless otherwise agreed in writing:

• you retain ownership of content, logos, images, text, brand materials and other materials you provide to us;
• Digital Beans retains ownership of its pre-existing intellectual property, processes, methods, systems, templates, know-how, frameworks, code libraries, design systems and internal tools;
• once all amounts owing are paid, you receive a licence to use the completed website or deliverables for your business;
• you must not resell, copy, reverse engineer, redistribute or commercially exploit Digital Beans' systems, templates, tools or methods without written permission.

If third-party assets, plugins, software, themes, fonts, images, APIs or platforms are used, your rights are subject to the licence terms of those third parties.

Unless you request otherwise in writing, you allow Digital Beans to refer to your project, business name, website, screenshots, branding or general project description in our portfolio, proposals, case studies, social media and marketing materials.

We will not intentionally publish confidential commercial information without permission.

Many websites and digital projects rely on third-party platforms, including hosting providers, domain registrars, CMS platforms, payment gateways, booking systems, analytics tools, advertising platforms, plugins, APIs, email providers and automation tools.

Digital Beans is not responsible for:

• outages, bugs, pricing changes, policy changes or limitations of third-party platforms;
• loss caused by third-party software, plugins or integrations;
• account suspension, rejection or restriction by third-party platforms;
• security issues caused by third-party services outside our control;
• changes made by the client or another provider after handover.

We may recommend third-party tools, but the final decision to use them is the client's responsibility unless otherwise agreed.

Digital Beans may provide SEO, advertising, conversion, design, strategy or marketing recommendations.

However, we do not guarantee:

• specific Google rankings;
• specific traffic volumes;
• leads, sales, bookings or revenue;
• advertising approval by platforms;
• uninterrupted website performance;
• specific business outcomes.

Results depend on many factors outside our control, including competition, market conditions, client offer, pricing, reputation, website content, advertising budget, customer behaviour, search engine algorithms and third-party platform changes.

We may provide maintenance, hosting support, security recommendations, updates or monitoring where agreed in writing.

Unless an active maintenance or support agreement is in place, you are responsible for ongoing website updates, backups, plugin updates, security monitoring, content updates and platform management after handover.

No website or digital system can be guaranteed to be completely secure or error-free.

To the maximum extent permitted by law, Digital Beans is not liable for any indirect, incidental, special or consequential loss, including loss of profits, revenue, data, business opportunity, goodwill, website traffic or search ranking.

Where liability cannot be excluded, our liability is limited, where permitted by law, to the resupply of the relevant services or the cost of having the services supplied again.

Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies that cannot be excluded under Australian Consumer Law.

You agree to indemnify Digital Beans against claims, losses, damages, costs or expenses arising from:

• content, images, logos, trademarks or materials you provide;
• your breach of these Terms;
• your misuse of the website or services;
• your breach of third-party rights;
• your failure to comply with laws applicable to your business, website, products, services or marketing.

Your use of this website is also governed by our Privacy Policy.

We may update these Terms of Use from time to time. The updated version will be published on this website with a revised effective date.

Your continued use of the website after changes are published means you accept the updated Terms.

These Terms are governed by the laws of Queensland, Australia.

You agree to submit to the courts of Queensland, Australia in relation to any dispute arising from these Terms or your use of this website.

For questions about these Terms, contact Digital Beans at digitalbeansaustralia@gmail.com.